Privacy

If you join a queue

• We ask for a first name only, so the vendor knows who to call up. Please don't enter anything else.
• We do not ask for a phone number or email address, and we do not send texts or emails.
• The vendor sees your name and place in their queue. Other guests do not see your name.
• Your place is kept against a random link only. There are no accounts, no advertising and no tracking cookies.
• Your name is deleted 24 hours after you are served or taken off the queue, or 24 hours after the queue closes if you were still waiting. A queue left open with no activity for 12 hours is closed automatically. SimpleQ checks for anything due for deletion every 15 minutes.

If you run a queue

• We keep your business name, the name shown to guests, and your sign-in name.
• The SimpleQ team may also keep a contact email address for you, to run the beta. It is never shown to guests or sent anywhere by SimpleQ.
• Your access code is stored only as a one-way hash; nobody at SimpleQ can read it back.
• Signing in on the web sets one essential cookie that keeps you signed in for up to 30 days; the app keeps you signed in for up to 90 days. Signing out ends it straight away.

Security

SimpleQ is served over an encrypted connection and the vendor screens require sign-in. Server logs may briefly record technical details such as IP addresses to protect the service from abuse.